SurveyMonkey Integration
Distribute surveys via text message
About SurveyMonkey
SurveyMonkey is the world's leading online survey platform, trusted by millions of users to collect feedback, conduct research, and gather valuable insights. With its intuitive drag-and-drop interface and extensive question types, SurveyMonkey makes it easy for anyone to create professional surveys, polls, and questionnaires.
From customer satisfaction surveys to employee engagement assessments, market research to event feedback, SurveyMonkey provides powerful analytics and reporting tools that turn raw data into actionable insights. Its customizable templates and branching logic help you create surveys that are engaging, effective, and easy to complete.
SMS Survey Distribution
While email remains a popular survey distribution method, SMS dramatically increases response rates and engagement. Text messages have a 98% open rate compared to email's 20%, and mobile-optimized surveys are completed faster and more conveniently on smartphones.
By sending SurveyMonkey links via SMS, you reach respondents instantly on their most personal device. This is perfect for post-purchase feedback, event satisfaction surveys, NPS scoring, and any scenario where timely responses matter. SMS distribution also reaches audiences who may not regularly check email, expanding your potential respondent pool.
Key Benefits
Higher Response Rates
Achieve response rates 3-5x higher than email surveys by delivering surveys directly via text message.
Mobile-Optimized
Respondents complete surveys on their smartphones in minutes, wherever they are, without email hassles.
Instant Delivery
Surveys reach recipients immediately, enabling real-time feedback collection after events or transactions.
Faster Completion
SMS surveys are completed within hours, not days, giving you insights when they're most relevant.
Broader Reach
Connect with demographics that may not regularly check email but always have their phones nearby.
Better Data Quality
Timely responses while experiences are fresh lead to more accurate and valuable feedback.
Ideal For
Customer Satisfaction
Send post-purchase or post-service CSAT surveys immediately after customer interactions for actionable feedback.
Event Feedback
Collect attendee feedback via SMS while the event is still fresh in their minds for better insights.
NPS Surveys
Measure Net Promoter Score with quick, mobile-friendly surveys that boost completion rates significantly.
Market Research
Reach diverse demographics and gather consumer insights through convenient SMS survey distribution.
Boost Your Survey Response Rates
Distribute SurveyMonkey surveys via SMS and collect more feedback, faster. Perfect for time-sensitive insights.
Related Use Cases
Learn how businesses use SMS for feedback