Zabbix

Zabbix Integration

Infrastructure monitoring with instant SMS alerts

What is Zabbix?

Zabbix is a mature, enterprise-class open source monitoring solution for networks, servers, virtual machines, and cloud services. Used by organisations worldwide, Zabbix provides real-time monitoring, alerting, and visualisation for IT infrastructure of any size.

With support for agent-based and agentless monitoring, SNMP, IPMI, JMX, and custom scripts, Zabbix can monitor virtually any metric. Its powerful trigger system detects problems automatically and can escalate alerts through multiple notification channels.

SMS Alerts with Zabbix

When critical infrastructure fails, you need to know immediately. Zabbix's SMS alert integration with WebSMS ensures your on-call team receives critical notifications instantly, even when email servers are down or internet connectivity is impaired.

SMS alerts provide a reliable out-of-band notification channel that doesn't depend on the same infrastructure you're monitoring. Whether it's a server crash, network outage, or application error, your team will be notified via text message within seconds.

Key Benefits

Out-of-Band Alerts

SMS doesn't rely on your network or email infrastructure. Get alerts even when everything else is down.

Instant Delivery

SMS alerts arrive within seconds. Critical for reducing mean time to response (MTTR) during incidents.

Easy Setup

Import our pre-built media type template and configure your credentials. Ready in minutes.

Escalation Support

Integrate with Zabbix's escalation rules to notify different team members based on severity and time.

Rich Messages

Include host names, trigger details, severity levels, and custom data in your SMS alerts.

NZ Network

Direct connections to New Zealand mobile networks for reliable, fast delivery.

Setup Instructions

Step 1: Download the Media Type Template

Download our pre-configured Zabbix media type template. This XML file contains all the webhook configuration needed to send SMS via WebSMS.

Download Template (XML)

Step 2: Import into Zabbix

  1. Log into your Zabbix web interface
  2. Navigate to AlertsMedia types
  3. Click Import in the top right
  4. Select the downloaded XML file and click Import

Step 3: Configure Credentials

  1. Click on the imported WebSMS media type
  2. Update the websms_user parameter with your WebSMS email address
  3. Update the websms_password parameter with your WebSMS password
  4. Click Update to save

Step 4: Assign to Users

  1. Go to UsersUsers
  2. Select a user who should receive SMS alerts
  3. Click the Media tab
  4. Click Add and select WebSMS as the type
  5. Enter the user's mobile number in international format (e.g., 6421234567)
  6. Configure severity levels and active hours as needed

Step 5: Test the Integration

  1. Go back to AlertsMedia types
  2. Click on WebSMS and then Test
  3. Enter a test phone number and message
  4. Click Test to send a test SMS

Common Use Cases

Server Downtime

Get alerted immediately when servers become unreachable or stop responding to health checks.

High CPU/Memory

Receive SMS when resource utilisation exceeds thresholds before systems become unresponsive.

Disk Space Alerts

Get notified when disk usage hits critical levels to prevent service interruptions.

Network Issues

Monitor network devices, bandwidth, and connectivity with instant SMS notification on failures.

Service Failures

Alert when critical services like databases, web servers, or applications stop running.

Security Events

Get immediate notification of security-related triggers like failed logins or intrusion detection.

Ready to Add SMS Alerts to Zabbix?

Sign up for a WebSMS account and start receiving infrastructure alerts via SMS. Pay only for the messages you send.