Shared Shortcodes

Two-way SMS messaging without the setup fees. Send and receive messages using our shared numbers.

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$0.10

Per SMS

$0

Setup Fees

2-Way

Messaging

3

Countries

What are Shared Shortcodes?

Shared shortcodes are SMS numbers that multiple WebSMS customers use for sending messages. They're perfect for businesses that want two-way messaging without the cost of a dedicated number.

When someone replies to your message, we route it back to you based on the original sender. Replies are delivered via email or through your configured integrations.

Benefits of Shared Shortcodes:

  • No Setup Fees: Start sending immediately at 10c per message
  • Two-Way Messaging: Receive replies from your recipients
  • Multiple Countries: Numbers for NZ, Australia, and USA
  • Easy Integration: Works with Zapier, Cliniko, and more

Shared vs Dedicated Shortcodes

Feature Shared Dedicated
Monthly Fee $0 $249
Setup Fee $0 $400
Per SMS Sent 10c 10c
Two-Way SMS
Exclusive Number
Custom Keywords
Learn about Dedicated Shortcodes →

Our Shared Numbers

Two-way SMS numbers available across multiple countries

Country Number Type Two-Way
🇳🇿 New Zealand
2190 Shortcode
🇳🇿 New Zealand
552 Shortcode
🇦🇺 Australia
+61 428 313 293 Longcode
🇺🇸 United States
+1 217 210 4203 10DLC

Note: All numbers support two-way messaging. Recipients can reply to messages and their responses will be delivered to you via email or your configured integrations.

How Replies Work

Receive SMS replies via email or through your integrations

1

You Send SMS

Message sent from shared shortcode

2

Customer Replies

They reply to the same number

3

We Route It

Reply matched to your account

4

You Receive It

Via email or integrations

Reply Delivery Options

Email Delivery

SMS replies are automatically emailed to the account holder. Simple and immediate - no setup required.

  • Instant delivery
  • No configuration needed
  • Includes sender number and message

Integrations

Connect your SMS replies to your existing systems via webhooks or our pre-built integrations.

Perfect For

Common use cases for shared shortcode messaging

Appointment Reminders

Send reminders and let customers confirm or reschedule by replying

Delivery Notifications

Notify customers about deliveries and receive special instructions

Customer Support

Allow customers to respond to support messages directly

Surveys & Feedback

Collect customer feedback and survey responses via SMS

Order Updates

Send order confirmations and receive customer queries

Alerts & Notifications

Send alerts and receive acknowledgements from recipients

Ready to Start Sending?

Create your free account and start sending two-way SMS in minutes

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Need a dedicated shortcode? Learn about dedicated shortcodes