Dedicated SMS Shortcodes

Get your own memorable 3 or 4 digit number for professional SMS communications

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Just need two-way SMS? Try our shared shortcodes with no monthly fees.

3-4

Digit Numbers

100%

Carrier Coverage

Dedicated

To Your Brand

Managed

Registration Service

What is an SMS Shortcode?

A shortcode is a special 3 to 4 digit phone number that's shorter than a full mobile number, making it easy for customers to remember and use.

Instead of asking customers to text a full 10-digit mobile number, you can use a simple shortcode like 3333 or 4567.

Benefits of Shortcodes:

  • Memorable: Easy for customers to remember
  • Professional: Builds trust with your brand
  • High Volume: Handle thousands of messages per second
  • Two-Way: Receive replies and keywords
  • Marketing Ready: Perfect for campaigns and promotions

Common Shortcode Uses

Marketing Campaigns

Text JOIN to 3333

Competitions & Voting

Text VOTE A to 4444

Loyalty Programs

Text POINTS to 5555

Information Services

Text HELP to 6666

Donations & Fundraising

Text DONATE to 7777

We Handle Everything

Getting a shortcode requires registration with all New Zealand carriers - we manage the entire process for you

Spark NZ

Spark

Complete registration and compliance with Spark's shortcode requirements

One NZ

One NZ (Vodafone)

Full integration with One NZ's network and shortcode platform

2degrees

2degrees

Approved vendor status with 2degrees for shortcode provisioning

Registration Process

1

Choose Number

Select an available 3 or 4 digit shortcode

2

We Register

We handle all carrier paperwork and approvals

3

Testing

Verify connectivity across all networks

4

Go Live

Your shortcode is ready to use

Timeline: Typical registration takes 2-4 weeks depending on carrier processing times

Complete Shortcode Management

Everything you need to run successful shortcode campaigns

Keyword Management

Set up unlimited keywords with custom auto-responses and actions

Two-Way Messaging

Receive and respond to customer messages in real-time

High Throughput

Handle thousands of messages per second during peak campaigns

Compliance Management

Built-in opt-in/opt-out handling and regulatory compliance

Analytics & Reporting

Detailed insights on keyword performance and engagement

API Integration

Connect your shortcode to existing systems and databases

Popular Shortcode Applications

See how businesses use shortcodes to engage customers

Media & Entertainment

  • TV show voting (Text VOTE1 to 3333)
  • Radio competitions and giveaways
  • Live event interactions
  • Audience polls and feedback

Retail & E-commerce

  • Mobile coupons (Text SAVE to 4444)
  • Product information requests
  • Store locator services
  • VIP club registrations

Events & Conferences

  • Session Q&A submissions
  • Real-time polling
  • Networking facilitation
  • Schedule updates

Non-Profit & Fundraising

  • Mobile donations (Text GIVE to 5555)
  • Campaign updates
  • Volunteer coordination
  • Awareness campaigns

Shortcode Pricing

Transparent pricing with no hidden fees

Setup & Registration

  • Carrier registration with all networks
  • Number selection assistance
  • Compliance documentation
  • Testing and verification
  • Technical integration support

Monthly Service

  • Shortcode hosting
  • Carrier connectivity
  • Keyword management platform
  • Analytics and reporting
  • 24/7 technical support

Pricing varies based on number type and usage requirements

Frequently Asked Questions

How long does it take to get a shortcode activated?

The typical timeline is 2-4 weeks from application to activation. This includes carrier registration with Spark, One NZ (Vodafone), and 2degrees, testing, and final provisioning. We handle all the paperwork and technical requirements to expedite the process.

Can I choose my own shortcode number?

Yes, you can request a specific number if it's available. We'll check availability across all carriers and reserve it for you. Popular or memorable numbers may already be taken, but we'll help you find the best available option for your needs.

What's the difference between a 3-digit and 4-digit shortcode?

3-digit shortcodes (like 333) are premium numbers that are easier to remember but have limited availability and higher costs. 4-digit shortcodes (like 4567) offer more availability and are more affordable while still being memorable and professional.

Do shortcodes work on all NZ mobile networks?

Yes, we ensure your shortcode is registered and functional across all major New Zealand carriers - Spark, One NZ (formerly Vodafone), and 2degrees. This means any mobile user in New Zealand can text your shortcode regardless of their carrier.

Can I use multiple keywords with one shortcode?

Absolutely! You can set up unlimited keywords on your shortcode. For example, customers could text JOIN, STOP, HELP, or any custom keywords to your shortcode, and each can trigger different responses or actions in your system.

What compliance requirements apply to shortcodes?

Shortcodes must comply with carrier guidelines and New Zealand's Unsolicited Electronic Messages Act. This includes providing clear opt-in/opt-out mechanisms, respecting user preferences, and including required disclosures. We help ensure your shortcode campaigns meet all regulatory requirements.

Ready to Get Your Shortcode?

Let us handle the complex carrier registration process while you focus on your campaign

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Questions? Call us: +64 27 4909-712